Šesti Customer Happiness Meetup – Video Snimak

Hvala još jednom svima! Utisci sa meetupa su sjajni, a video snimak cele panel diskusije je dostupan ovde 📹

Pridružite nam se u Meetup grupi, na Slacku, na Facebook grupi i Twitteru! Jel imate predlog za sledeću temu? Da li biste želeli da održite predavanje, učestvujete u panel diskusiji ili sponzorišete ovaj meetup? Pišite!

Do sledećeg vidjenja 🙂

Call for Sponsors!

Having events like Customer Happiness meetups, couldn’t have lasted this long without our sponsors. I’d like to publicly thank all the sponsors who helped us in the past:

If I left someone out, please let me know so that I can add you to the list! Also, the upcoming meetup on December 20th, will not go without swag! This time, visitors will enjoy the swag provided by Nordeus and Siteground! Belgrade Chamber of Commerce will provide us with the venue and GoDaddy will be in charge of the photos and the video of the event while Limundo will advertise the event.

If you’d like to help us make Customer Happiness meetups even more awesome, you can help us by becoming a sponsor! You can reach out to us at our contact page. Thanks!

Novi učesnik panel diskusije – Miloš Grabić

Došlo je do male izmene po pitanju učesnika predstojeće panel diskusije 20. decembra. Umesto Jovana Šikanje, pridružiće nam se njegov kolega – Miloš Grabić!

Miloš poslednje 3 godine vodi tim korisničke podrške u LimundoGradu, kompaniji koja stoji iza Limundo, Kupindo i Oglasindo platformi.

U LimundoGradu je stekao 5 godina iskustva u komunikaciji sa korisnicima i naučio mnogo o tome šta sve treba (i nikako ne treba!) da radimo da bismo svi zajedno bili srećniji i zadovoljniji. U slobodno vreme voli da čita, prati novosti iz sveta tehnike, provodi vreme sa svojom ćerkom, ali i da deli svoja (sa)znanja sa drugima.

Vidimo se uskoro!

Panel diskusija – Karijera u Customer Happiness-u!

Na 6. Customer Happiness meetup-u, imaćemo po prvi put panel dikusiju! Glavna tema panela će biti Karijera u Customer Happiness-u i imaćemo priliku da čujemo mišljenja domaćih stručnjaka. Da li je moguće napraviti karijeru u sferi Customer Happiness-a? Kakva je trenutna situacija po ovom pitanju u našoj zemlji? Vidimo se 20. decembra u Privrednoj komori Beograda da saznamo šta o tome imaju da kažu:

Jovan Šikanja

Jovan brine o sigurnosti svojih klijenata i specijalista je za sprečavanje online prevara prilikom e-trgovine. Radi za najveću aukcijsku kuću u Srbiji – Limundo! Svakodnevno pronalazi nove načine da detektuje i spreči online prevare.

Jovan je i InfoSec entuzijasta i haker! Osnivač je udruženja gradjana eSigurnost.org i autor je InfoSec bloga Esigurnost.net. U saradnji sa RNIDS, često drži predavanja studentima na temu InfoSec-a i podizanju svesti o online bezbednosti.

Petar Atanasovski

Petar je vodja ManageWP Customer Happiness tima u kompaniji GoDaddy. Bivši je predsednik AIESEC Srbije, voli vaterpolo, brodove, svira gitaru i istražuje nove biznis trendove. Studirao je informatiku na Matematičkom fakultetu u Beogradu.

Kad se ne bavi Customer Experience-om, pomaže ljudima da se profesionalno razvijaju, pravi nove proizvode i trudi se da učini svet boljim mestom.

Dane Popović

Rodjen 4.1.1990. u Beogradu. Kao srednjoškolac, pohadjao seminar psihologije u Istraživačkoj Stanici Petnica. 2009. upisuje Visoku školu Elektrotehnike i Racunarstva na smeru Audio i Video tehnologije, i tri godine kasnije postaje Diplomirani inženjer audio i video tehnologija.

Posle nekoliko part – time poslova u struci, zapošljava se u NCR-u kao Customer Care Representative i godinu dana kasnije prelazi na poziciju Technical Support Specialist.

Ivana Ćirković

Voditeljka panel diskusuje! Ivana je konsultant za Social Media, Digitalni Marketing i PR, zaljubljenik u Njujork i WordPress.

Nakon dugogodišnjeg iskustva u digitalnim vodama i radu sa poznatim i priznatim klijentima, Ivana je otvorila agenciju za digitalni marketing KickStart u okviru koje, pored usluga digitalnog marketinga i ePR-a, radi edukacije i treninge zaposlenih u kompanijama iz oblasti digitalnog poslovanja.

Vidimo se 20. decembra u Privrednoj Komori Beograda!

Building the Experience: for Customers and for Yourself

Nobel Coaching – a US-based, fully virtual company with a talent sources from all over the world – is looking for people-oriented Advisers (Customer Care representatives).
Nobel Coaching

Nobel Coaching helps individuals and families to succeed through our online coaching and educational service. For individuals and families, we provide Coaching to unlock motivation and achieve personal goals. For families, we combine Coaching with Tutoring to accelerate learning while helping students learn how to learn.

Nobel Coaching is dedicated to mindful existence, innovation in education and providing a high quality of life for our global staff of dedicated professionals.

You can learn more about us by visiting www.nobelcoaching.com .

WE ARE LOOKING FOR:

  •   Adviser. Our Advisers are the crucial point of contact with the clients and he or she:
    • Helps our clients learn more about our service and select the best solution for their unique needs
    • Coordinates meetings with the Coach and Tutors and ensures that Client’s and Team’s schedule is always up-to-date;
    • Helps experience the best of Nobel Coaching & Tutoring, being a part of Nobel Team:

Nobel Team
HOW TO APPLY?

Nobel Coaching will also attend the upcoming Customer Happiness meetup and you’ll have a chance to meet them in person and ask any questions regarding the company and the job opening. See you there!

6th Customer Happiness Meetup – Panel Discussion

The date is set! On December 20th at 18:00, we are continuing with the Customer Happiness story. The venue will once again be Belgrade Chamber of Commerce, in Kneza Miloša 12.

This time, we’ve prepared something new. Instead of the classic talks, there will be a panel discussion! You’ll have a chance to listen to the Customer Happiness experts and how they tackle various challenges in their everyday work to deliver happiness to their customers.

More information about the participants will come soon. Stay tuned! And see you on December 20th!