The 5th Customer Happiness Meetup Video

The fifth Customer Happiness meetup was a blast! Thank you all for coming and kudos to our awesome speakers Ana, Pavle, and Nenad for fantastic talks! And big thanks to our sponsor for this meetup – Nordeus! If you missed it, though, the link to the video is here┬á­čÖé P.S. It is uploaded to Dropbox and to view the complete video, you can either download … Continue reading The 5th Customer Happiness Meetup Video

Third Talk – Customer Happiness for Community Building by Pavle Krivoku─ça

The third and final talk on July 14th will be held by┬áPavle Krivoku─ça, one of Impact Hub Belgrade Makers and Chief of operations, holds 8 years of experience in business development, project & event management, and leadership development. As a certified international trainer and facilitator, he has delivered over 260 hours of content and produced over 220 events. He is a co-founder of 2 non … Continue reading Third Talk – Customer Happiness for Community Building by Pavle Krivoku─ça

Second Talk – Developing Happiness by Nenad Coni─ç

After 6 years of working on the┬áEuropean Union funded project, Nenad┬ástarted his new career as a Customer Happiness Engineer at Devana technologies working on the ManageWP project. He’s been developing happiness to the ManageWP users ever since. Developing Happiness Nenad will talk about what he learned in Devana, how he evolved when it comes to treating customers, and what their plans are for the new … Continue reading Second Talk – Developing Happiness by Nenad Coni─ç

First talk – Assuring the Happiness of Top Eleven players by Ana Celeste Almeida Miskovi─ç

I am pleased to announce our first speaker for the 5th Customer Happiness meetup in Belgrade! Ana is a Brazilian living in Serbia for 5 years and she’s┬ábeen working in Nordeus for 4 years now and currently, as a Player Support Specialist, she is fully focused on assuring the best experience to their Top Eleven players when they contact Support. At the 5th Customer Happiness … Continue reading First talk – Assuring the Happiness of Top Eleven players by Ana Celeste Almeida Miskovi─ç

New Venue and Job Board Info

Our 5th meetup is approaching and I wanted to announce a few changes that will happen compared to the last meetup we had. First of all, the meetup will be held at Impact Hub Belgrade in Makedonska 21. Please check┬áhttp://belgrade.impacthub.net/┬ş for more information ­čÖé Also, before the first speaker rocks the stage, we’ll have our first ever job board! Basically, every company that is looking … Continue reading New Venue and Job Board Info

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Videos From the 4th Customer Happiness Meetup

For the first time since Customer Happiness Meetups in Belgrade exist, we were able to capture the talks on video. Below are the slides and videos of the presentations. Enjoy ­čÖé Impress your customers – easy or not by Marko Nikolic Marko Nikolic – impress your customers – easy or not from Marko Nikolic Video of the presentation! How Understanding the Nuances of the English … Continue reading Videos From the 4th Customer Happiness Meetup