Would you like to share your Customer Happiness story with us? Would you like to use your experience in this area and talk about it? Become a Customer Happiness evangelist and speak at one of our local meetups!
You can apply directly at our Contact page or by sending an email to email@example.com with the subject CH Belgrade Speaker.
At our 2nd meetup in September, the first talk will be held by Milan Ivanovic, Customer Happiness Engineer at Devana Technologies.
Milan is a WordPress enthusiast, frontend developer with extensive web development and web design experience. Creating high-end, responsive websites using WordPress. He is one of the founders of the WordPress community in Serbia, the organizer of WPSerbia Meetups and also one of two founders of WordCamp Belgrade. He is currently working as a Happiness Engineer at Devana Technologies, on developing themes and supporting ManageWP.
One of the lecturers of the WordPress Academy in Serbia, giving talks and free WordPress Workshops. Member of Theme Review Team.
My Journey to Customer Happiness
I would love to take you to my daily routine. Starting from how I ended up working as a Customer Happiness Engineer to tools I use every single day. We are going to talk about the process and things I had to change in order to speed up the work I do and increase the overall quality of my responses.
During my talk I will give you examples on how different types of customers are approached and what turned out to be the best response. We will discuss on what is the best reply and how to deal with the flaming customers. Best decisions in practice and what leads to letting go of one customer and tricks how to keep them.
On Thursday, September 24th, the second Customer Happiness Meetup will take place.
Privredna Komora Beograd is our new sponsor. They will provide venue on the 6th floor in Kneza Milosa 12!
Special thanks to Ana Milicevic from Privredna Komora Beograd for offering this beautiful venue for our next meetup in September. Stay tuned!
Do you think Customer Happiness is an important aspect of every business? Would you like to share your experience on this subject with the rest of the web? Become an author and share your thoughts on Customer Happiness!
How Can I Become an Author?
It’s simple! Just register at our website and afterwards, send me an email to firstname.lastname@example.org with the subject CH Belgrade Author and a brief description of your experience with Customer Happiness.
Looking forward to hearing from you!
We all published on many locations on the web the great achievement we made on July 3rd – we had the first Customer Happiness meetup!
Awesome presentations, 40+ like-minded people who had lots of fun and tons of positive energy – that’s how I would describe that day. We’ve started something great and we’ll continue to spread the word.
I didn’t want to write a similar article like the one I published on my personal blog so I’ll just link to it. Everybody who missed this event or just want to reminisce it, please take a look! 🙂
I finally found some spare time to devote myself to creating this website and instead of a maintenance page, the website is starting to look like something! 🙂
I’ll publish a few posts in the weeks to come and I’ll polish everything I can. Stay tuned! 🙂